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RMA / Returns Request Form

*Customer Name:

Company Name:

*Your Phone Number:       Fax:

Email:

Date:

*B&B Model Number:

*Date of Purchase:

*Invoice Number:

*Problem Description:
(briefly describe reason for wishing to return the product(s))

Return Procedure

For product repair, exchange or refund, the customer must

  • Complete this form
  • Carefully pack the product in an anti-static package and where possible, in the original packaging supplied with the product
  • Clearly label the outside of the package with the RMA number, a brief description of the problem as well as a return address, phone number and email address of a technical contact

Important: Your return cannot be processed unless all software CD's, manuals, cables, plugs and power supplies associated with the product are also enclosed.

International Headquarters
707 Dayton Road • PO Box 1040 • Ottawa, IL 61350
T 815-433-5100 F 815-433-5109
Europe, Middle East, Africa
10 Westlink Commercial Park, Oranmore, Co. Galway, Ireland
T 353.91.792444 F 353.91.792445

 

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